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How to install and run lab software in a university environment

Posted by Rory on November 1st, 2010 @ 10:15 am

Managed IT environments

If you’re working in a university the odds are you’re in a ‘managed’ IT environment.  In other words, the computer your university supplies you with is controlled by an administrator.  That matters if you want todownload web-based  software for you or your lab to test.  It matters because you may not be able to download a test version of the software without assistance from your administrator, and once you  have downloaded the software, you may not be able to let other members of the lab access the software without administrative privileges, which you probably do not have.  This post looks at how to work within these constraints and find ways for you and other members of the lab to access software you want to test.

Servers

If you want to just test the software yourself, then you can download it onto your own computer — no need to deal with the managed computer system of your group or institution.  But if the software is going to be used by others, and you want them to be able to test it as well, you need to install the trial version of the software on a machine they can all access as a group.  To enable that you install one copy of the software on a single’ server’ machine and then use web browsers to connect to the software.

A server is normally a machine in your lab  dedicated to running services – always turned on and always connected to the lab network. The machine needs to be connected to the lab network and to allow connections to be made to it across your lab network. If you wish to be able to access the software remotely, then the server also needs to allow connections externally, which may require some configuration of your firewall. If you don’t know what the firewall allows, you may need to speak to your IT people.

Administrative privileges

Because web-based software systems are server applications that must be running 24/7,they require administrative priviliges for both the user installing the software and the user running the software. If you do not have administrative permission on your lab’s server, you will need to speak to IT to get the software installed and to run the software. Note that if you shut down the software you will need administrative privileges to start it again.

What to remember

So the key things to remember if you are testing software that various members of a group need to access as a group are:

  1. The software needs to be installed on a server.
  2. Administrative privileges are needed for both the person installing the software and the person running the software.
  3. It’s probably a good idea to speak with your IT people before you get started.

Installing eCAT

These points apply to eCAT, and are explained step by step during the eCAT trial install process.   There  is a more detailed explanation with additional background in the Support section of the Axiope website.